Part Time Inbound Customer Service

Alfred Recruitment LLP ,
Bristol, Bristol
More Details
Contract Type: Contract
Salary: £8.24 per hour

Overview

Would you like to work for a well-established UK outsourcer? Are you able to deliver first class Customer care? Our client is currently recruiting for dedicated and passionate customer Care Advisors, to work within their modern and busy offices, very close to Cabot circus. They are a dedicated team who help organisations not just improve their customers’ relationships but to transform their businesses around them. You will be working on a variety of prestige clients. Key Responsibilities: Handling and management of Inbound Customer Care calls Processing incoming Emails and Social media activities, Ability to escalate complaint Navigating around clients websites, to provide solutions to customers queries The successful candidate will be: IT Competent in the use of Microsoft Office suite, sending emails, accurate data input Good clear telephone voice and helpful telephone manner Ability to listen Self-motivated, willingness to learn and good work ethics ie punctual, reliable, team member Ability to manage internal and external relationships Able to commit to working a shift pattern In return you will be receive such benefits as: - Ability to raise in pay scales and develop experience working on a multitude of campaigns City centre location based very near to Cabot Circus A company which prides itself on fun- pool table and table tennis available during break times Company pension scheme Regular staff events Care for the community- charity fundraising for 2 local charities Staff Perks Box - Including corporate travel scheme and discounted cinema tickets. Part Time hours of work are between Monday to Friday 8.30am - 12.30pm or 11.00am - 15.00pm If you feel you have the necessary skills for the above role, please forward your application

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