French Customer Service Advisor - Tourism experience required

Search Consultancy ,
Edinburgh, City of Edinburgh
Job Type: Full-time
Salary: £25,000 per annum

Overview

French Customer Service Advisor - Tourism Experience Required Salary: £25000 per annum - Negotiable depending on experience Location: Edinburgh City Centre We have an amazing opportunity for a French Customer Service Advisor in Edinburgh City Centre You will work within the tourism industry delivering exceptional group travel services for French speaking markets. Key responsibilities: Full utilisation of the 'Tourplan' system to generate all client and supplier communications Development of relationships with overseas clients Quoting of ad hoc group and series business predominantly, but not exclusively, for French speaking markets Meeting/visiting clients Providing customer support via telephone Any other duties including, but not limited to contracting, accommodation services and processing of bookings Experience and essential requirements: Fluency in written and spoken French and English (oral and written) 3rd level or relevant experience in similar role Good knowledge of the Irish and UK tourism industry products a distinct advantage. Excellent organisational skills with good attention to detail. Excellent customer care and communication skills. Team player able to work in a busy environment. Don't delay, apply today Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.