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Page Personnel Finance
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London, Greater London
Graduate Customer Service Specialist
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Contract Type: Contract |
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Salary: £15 per hour |
Overview
Graduate Customer Service role working in an exciting new financial lending company. This role is ideal for any recent graduates looking for some initial financial services experience. Client Details The first ever peer-to-peer lending company to give people access to simpler, better-value loans and investments. Description Answer calls and emails from potential and existing borrowers and potential and existing investors/lenders Provide information on products, service and process Resolve any queries and update systems and accounts accordingly Actioning customer requests - settlement figures, change of name, change of address, change DD details, taking payments etc Talk existing and potential customers through the new loan application journey Administration duties such as customer letters, other departmental requests on customers' accounts, customer call backs Build relationships with customers to mitigate complaints and demonstrate a clear understanding of their needs Helping new Investors with the account opening process and educating them on product offerings and services You will remain flexible to perform ad-hoc tasks as and when required by the business. Profile Excellent telephone manner. Confidence, patience and flexibility necessary to connect with a wide range of people and adapt effectively in a fast-paced environment. Job Offer £15 per hour 3 month temporary role Opportunity to convert permanent Excellent exposure to a growing company