Senior IT System Engineer - Hampstead Heath - London - £45K

The SLR Group ,
London, Greater London
Job Type: Full-time
Salary: £35,000 per annum

Overview

Senior IT System Engineer - Hampstead Heath - London - £45K Our client are looking for an experienced Senior IT Engineer working with a mixture of Network and Infrastructure based tech. The Role: You will be working closely with the Head of Corporate IT Operations in a hands-on capacity, covering both BAU and project-based responsibilities. You will be part of a global team that is present in United Kingdom, Germany, Romania and India. In the next few months, the clients Headquarters will be going through a process of refurbishment - physically and logistically; therefore, an extensive knowledge in IT Infrastructure and Operations would be crucial for this role. Role Responsibilities: - Provide global operational support for service request fulfilment, incident management, problem management and asset management. - Participate in technical research and development to enable continuing innovation within the infrastructure. - Ensure that system hardware, operating systems, software systems, and related procedures adhere to organisational values, enabling staff, volunteers, and partners. - Supports and contributes to the continual improvement of processes, policies and documentation necessary to consistently enact and adapt to change. - Act as a subject matter expert and adviser on IT infrastructure issues, providing input to decision-making process for projects, strategic plans and budget exercises. - Helping with their vision of the IT user experience, working with onsite support to manage change and help troubleshoot user issues. Key Skills: - Intensive Networking including Firewalls (Untangle, SonicWALL, Cisco), Routers and Switches and Wi-Fi (Cisco Meraki). (CCNA qualified) - Strong experience with software and update deployment systems - Strong knowledge of Windows Server technology (MCSE qualified)- Good knowledge of Linux technology - Strong Office 365 knowledge (Exchange, SharePoint, OneDrive, TEAMS) - Strong Azure AD and very good knowledge of Microsoft Intune and other MDM solutions - Deep understanding of Agile and ITIL practices and toolsets - JIRA administration If you are interested please submit your CV ASAP.