Repairs Contact Centre Advisor

Morgan Hunt UK Limited ,
London, Greater London
More Details
Contract Type: Contract
Salary: £12 per hour

Overview

Repairs Contact Centre Advisor Contract: Temporary Location : West London Pay: £14ph Ltd Morgan Hunt are working with a leading Housing Organisation based in West London who are currently recruiting for a Repairs Contact Centre Advisor. Responsibilities Be the first point of contact for all Housing Management enquiries via the call centre Logging all emergency repairs Provide frontline customer service for repairs and maintenance Managing emergency jobs and distributing them to the right engineers Respond to all enquiries from tenants politely, efficiently and accurately Update resident's details onto in house systems Booking in jobs and liaising with tenants, contractors and housing employees Candidate Specification: Experience working within Housing Management, Repairs and Maintenance Previous experience working within a Contact Centre/ Call Centre Previous experience of providing excellent customer service Effective communication skills, both verbal and written Ability to manage a high workload effectively Key Skills Team player Ability to work well under pressure Ability to identify residents needs Excellent customer service skills Excellent telephone manner If you are interested in this position, please submit your CV via this advert for consideration or contact Zerlina Jules on 0207 - 419 - 8934 or Morgan Hunt is a multi award winning Employment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role

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