Graduate Customer Coordinator

Page Personnel Secretarial & Business Support ,
Stockport, Greater Manchester
Job Type: Full-time
Salary: £18,000 per annum

Overview

This is a great opportunity for a Graduate to join a innovative retailing business. Based in Stockport, they are looking to expand the team and hire a Graduate Customer Coordinator to start their career trajectory. Client Details Our client is a retail business of home decor items, based in Stockport. They are looking to build careers and with that grow their company from strength to strength. They value a great work ethic, and always recognise when staff go above and beyond for their role. They offer a fantastic training scheme, enviable bonus structure and great progression opportunities for furthering your career. Description Graduate Customer Coordinator will: Answer all customer queries in a timely and professional manner Build brand loyalty through great service level Accurately advise on products and services, with great company knowledge Resolve complaints as quickly as possible, and ensure customer has great overall experience Record data accurately to ensure records are correct for future use Communicate with customers via various channels, e.g. phone/email/social media etc Occasional visits to customer sites for training or events Pay great attention to detail, maintaining order/invoice accuracy Profile Successful Graduate Customer Coordinator will have/be: Self-motivated, with positive attitude to work Enthusiastic, with a strong work ethic Organised; able to meet deadlines Great communication skills Able to manage time effectively to get through own workload Active listener Team player, but also able to work autonomously Full clean driving licence Professional demeanour Graduate Good IT skills Able to learn quickly and pick up new skills Job Offer Career progression path competitive salary bonus scheme Graduate opportunity