Graduate Entry Case Handler

Momenta Group Global ,
Crawley, West Sussex
More Details
Salary: £23,000 per annum

Overview

What’s the role? As a Graduate Entry Case Handler, new graduates have the opportunity to kick-start their career working for a "Big Four" Professional Services firm, Deloitte. You will be working in a high-quality team carrying out case reviews for a major financial services provider as part of a Past Business Review related to retirement options. Tell me more Location: Gatwick Rate: £23,000 pay increase at 6 months OR £120 under an umbrella company Work Pattern: Monday - Friday, 9am - 5.30pm Start Dates: March 2020 Duration: 12-month FTC, until April 2021 The benefits for you This is an exciting opportunity for you to work on a project run by Deloitte, a globally recognised brand and one of the "big 4" global consultancy and advisory firms. You will be able to use your existing knowledge and experience to make a difference, as well as advance your career and develop new skills. Your day-to-day activities will include: Providing efficient and timely administrative support for a major pension provider during the review of products they have sold Working with a wide range of systems to manage and update data, ensuring to recording key information Assist with customer contact via inbound and outbound calls from customers and/or third parties regarding the annuity sales review Information gathering where required Handling inbound written correspondence and performing the necessary action for the customer query. Supporting the updating of customer records, capture of data and information to redress calculations; and Other relevant ad-hoc tasks that are deemed appropriate. What knowledge, skills & experience we need: A minimum 2:2 Degree (obtained or predicted grade) Confident telephone skills and communication (polite, clearly spoken and articulate) and have strong literacy skills as you will also be contacting customers by letter Strong numerical and decision-making skills Ability to multi-task between several systems Able to work autonomously and as part of a wider team You should be driven, flexible and able to work to targets and take ownership of workload Experience working within financial services is beneficial Next steps To express your interest in this opportunity, don’t delay; please click apply now. APPLY NOW

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