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RSM UK
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Milton Keynes, Buckinghamshire
Assistant Co-ordinator - Global Compliance and Reporting Services
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Job Type: Full-time |
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Overview
Overall job purpose \n \nThe role will form part of a team of project managers and project co-ordinator's based in Milton Keynes who are responsible for monitoring, controlling and managing multi-country, multi-service outsourcing arrangements delivered through the firm’s global network. The team is based in the UK for the management of all significant multi-country outsourcing arrangements, working to client relationship holders and to the member firms in the UK and globally. The role is office based and no travel is required.\n Your key responsibilities will include: Reviewing the tracking tool, checking on a daily basis that all deliverables are on track and liaising with member firms and clients to chase and request for updates. Proactively monitor upcoming deadlines and anticipate when intervention is required. Assist with the preparation of reports for meetings with clients. Help the coordinator team set up and manage the tracking tool as administrator, prepare data entry, and ensure the resolution of system issues. Assist with the management of client mailboxes, incoming e-mails and responses to clients and RSM’s international teams in a timely manner. Deal with day to day queries escalating more complex queries to coordinator or manager. Responsible for arranging meetings, booking meeting rooms, issuing meeting invites, taking notes and collating action points. Assist with recording of issues and escalating to coordinator for discussion with the client. Help the coordinator manage billing schedules, reconcile invoices and liaise with client and member firms on invoice queries. Assist with engagement letter templates and liaison with internal teams and clients on queries. Assist managers with issue resolution. Ad-hoc administration for the wider team.