Fundraising Administrator - Social Welfare Charity

Charity Talent ,
London, Greater London
More Details
Contract Type: Contract
Salary: £11.5 per hour

Overview

Charity Talent are recruiting for a Social Welfare Charity based near Old Street. They are recruiting for a Fundraising Administrator to handle calls and donation queries. This is a 4 month temporary contract, with possible extension. As the Fundraising Administrator you will respond consistently to a high volume of inbound enquiries from supporters and volunteers, across all communication channels. You will accurately maintain manual and electronic records and input data on databases, complying with Data Protection Act. Maintain sensitive information and records with appropriate confidentiality. As the Fundraising Administrator you will liaise with managers, supporters and volunteers to resolve standard and ad hoc queries. You will provide support for all fundraising campaigns through supporter focused response initiatives and fulfilment. Experience: Excellent customer service Experience of working as part of a team dealing with a high volume of inbound enquiries Knowledge of fundraising practise across a range of fundraising disciplines Experience of handling complaints Knowledge of statutory and compliance requirements within Fundraising i.e. Gift Aid, Data Protection Act

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