Service Administrator

Cordant People ,
Birkenhead, Merseyside
Salary: £18,000 per annum

Overview

1. Preparation of engineers/apprentice timesheets for payroll department (allocating hours from emails onto timesheets) 2. Calculating mileage from weekly tracker reports (entering cost onto timesheet). 3. Compiling weekly tracker report. 4. Checking hours that are submitted against trackers and work reports 5. Allocates engineers working hours on job sheets onto Clik for sales invoicing. 6. Emailing engineers for missing job sheets and update spreadsheet. 7. Creation of weekly missing job sheet report for distribution. 8. Creation of weekly missing hours report for distribution. 9. Creation of weekly missing SSA report for distribution. 10. Creation of monthly report (Quotes submitted/Job Sheets raise) for Service meeting. 11. Managing of engineer's expenses & booking of engineer's hotels. 12. Preparing jobs ready for invoices to be raised or order numbers to be requested. 13. Review ONR status on Clik (update live sheet). 14. Email Receptionist ONR details for requesting from client. 15. Payment of Mersey gateway fees keeping spreadsheet up to date. 16. Keeping up to date with monthly maintenance invoices (1st, 15th and end of Month - request order number and raising of maintenance invoices). 17. Raising of sales invoices (JS, Q) on Clik and post to accounts. 18. Completing holiday/absence forms for engineers as and when requested. 19. Raising purchase orders for suppliers as and when required. 20. Scanning Service Purchase Invoices to jobs on Clik system. 21. Supports reception for overflow of calls and/or absence. 22. Supporting Service Director and Service Coordinator in general service office duties. 23. Maintain regular, consistent and professional attendance, punctuality and personal appearance. 24. Pursue personal development of skills and knowledge necessary for the effective performance of the role. 25. Adhere to stated policies and procedures relating to health and safety and quality management. 26. Maintain a good level of tidiness/cleanliness within your particular working environment. Cordant Group is an equal opportunities employer