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Travel Trade Recruitment
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Manchester, Greater Manchester
Reservations Supervisor - Luxury Travel
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Job Type: Full-time |
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Salary: £23,000 per annum |
Overview
Reservations supervisor required for a multi award winning luxury tour operator based in Manchester. My client tailors each and every holiday experience to fulfill the wishes, dreams and desire of each and every client so bespoke you won't find them anywhere else. This is a fantastic role working for a leading name in luxury travel, If you have worked as a Team Leader, Supervisor or Manager in travel and are now looking for progression this could be your perfect role for you. As the reservations supervisor of the USA and Caribbean team you will support a team of travel experts whilst also leading by example in the delivery of exceptional service. You will create bespoke itineraries truly tailored to your clients' needs and build and maintain personal relationships with agent partners . JOB DESCRIPTION: - Reporting to the Reservations manager, you will provide daily support to your team. - To actively coach and lead your team by a positive example - Attend supplier training sessions, and to guide and monitor the teams attendance at same and on-going delivery of accurate product information as a result - To consistently and constantly coach the team to achieve goals / targets - Assist the team with any queries they have on a day to day basis - Arrange additional training as necessary to enable your team to meet their goals - Provide support and assistance for other teams when necessary - Introduce effective, motivational incentives for your team EXPERIENCE REQUIRED: You will have a good all round knowledge of the travel marketplace, excellent communication and interpersonal skills with solid sales skills. You will need to be good at planning and organising your own time without supervision, whilst able to meet deadlines and targets. Package: Competitive basic salary will be on offer along with company bonus and benefits. INTERESTED: Please call Lisa or email me your CV on