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Ambitions Personnel
,
Nottingham, Nottinghamshire
Customer Service Advisor
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Salary: £8.21 per hour |
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Overview
How would you feel about a 6 month fixed contract? This will give you the stability you are craving. Are you also a people pleaser who loves to put the customer first? Customer satisfaction is massively at the heart of this job. As a customer service advisor, you will ensure the service contact centre understands and satisfies its customer requirements. There will also be times when you will need to provide solutions to a customer issue from receipt to final resolution. You will have a good understanding and knowledge surrounding the Customer experience, strong communications skills both written and oral with good networking skills and the ability to create relationships. When you aren't on the phone you will be required to complete data entry as well as everyday administration tasks. Just because the company is well known doesn't mean it can't improve, so you will be able to recommend ideas and strive for constant improvements. Previous software operating skills applicable to the role including MS Office and a customer service background would be beneficial. This is a full-time position with a 40-hour working work initially on a 6-month fixed term contract. Your pay will be in line with national minimum wage, and those of you that love a lie the standard shift will be 9:30am - 6:00pm with a 30-minute lunch break.