Account Manager / Customer Support - Fun Brand

We are looking for someone to provide obsessive customer support, dealing with enquiries from customers on the telephone and email regarding information, advice and prices on our product range. You will identify the perfect mix of product and service suitable for each individual customer, developing and maintaining good relationships with our valuable existing customers. Role Info: Account Manager / Customer Support | Fun Supplier to Major Brands Liphook GU30 | up to £25,000 Benefits Product Training Support The Role: As Account Manager / Customer Support you will also be responsible for the management of our manufacturing partners to ensure requirements are fully satisfied in accordance with agreed delivery and price schedules, so that our customers' expectations are met. This includes checking all customer supplied material, such as artwork, data and purchase orders. You would preferably have experience in a Commercial Print and/or Sales environment. The ideal candidate will be highly motivated and confident with a desire to be successful, able to work both off their own initiative and within a team. The successful candidate will be responsible for; Handling the process from initial enquiry through to delivery Producing quotes and invoices Building strong working relationships with clients and manufacturing partners Upselling services and developing existing business accounts Dealing with any customer queries in a timely fashion, ensuring a satisfactory resolution General administration duties You will come to us with; Minimum 2 years experience Bullet-proof written and verbal communication Remarkable time management and organisation skills Amazing interpersonal skills Confident personality with excellent commercial awareness and acumen Obsessive customer service ethos Unflappable problem solving skills and bundles of initiative Excellent attention to detail and driven by deadlines Exceptional computer skills with a knowledge of Apple Mac and must be clearly internet savvy Proven relationship-building skills A can-do attitude with endeavour to do more for a growing team Your Background / Previous Roles May Include: Customer Account Manager, Client Services, Sales Administrator, Sales Coordinator, Customer Care, Commercial Printing, Sales, Internal Sales. Interested? Apply here for a fast-track path to the hiring manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.