Administration Specalist

Administration Specialist Brighton - £25,000 DUTIES General administrative duties including but not limited to incoming calls, opening and distribution of inbound post, scanning, photocopying and filing, update of holiday planner and maintenance of sickness records. Update and maintenance of sales team phone figures, including weekly reporting Administration duties for the all business teams upon request including but not limited to sales order entry, order reschedules, proforma chasing, database maintenance, sales order progression enquiries up to and including POD's, progression and expediting of purchase orders Provide administrative support to the business teams for the booking of hotels, flights, exhibitions and seminar projects Manage & administer the company property portfolio as directed by the CEO/COO Continue to develop and improve customer service standards including welcome calls and other market/voice of customer surveys on request To provide an interface between customers and courier services, to deal effectively with late or failed deliveries. Assisting the Directors, Product Specialists and Sales Managers with administrative work as required - including minute taking services Build good working relationships with all colleagues/departments, including a duty to care and respect all co-workers. Fully support improvement in the effectiveness and efficiency of your processes by adhering to and promoting the principles of Lean Ensure that ISO9001procedures are adhered to at all times. Perform any other reasonable duties as required KNOWLEDGE AND SKILLS REQUIRED FOR EFFECTIVE PERFORMANCE Educated to A level standard Good oral and written communication skills, including computer literacy Wide range of administrative skills at senior level Ability to work under pressure Previous customer service experience.