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PMR
,
London, Greater London
Night Concierge
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Job Type: Full-time |
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Salary: £22,000 per annum |
Overview
Our client is seeking a professional and experienced night concierge to join the team at a luxury residential building based in West London. Hours of work: 4 nights on 4 nights off (18:30pm - 06:30am) Main duties: Welcoming visitors to the building in a courteous and helpful manner. Taking inbound phone calls, redirecting or taking messages as required. Taking delivery of parcels and distributing to residents' lockers. Responding to resident queries promptly by telephone and email. Maintaining logbook of current and past contractors and onsite visitors. Key management including signing out of key cards to contractors and ensuring their prompt return. Assisting the Night Manager/Resident Services Manager with resident event planning, management and execution. Logging reactive maintenance enquiries and passing them onto Operations Manager/Assistant. Carrying out check ins and check outs (using iPad and specialist software) for tenancies. Providing reports to Resident Service Manager once complete. Previous experience working in luxury apartments or 4/5 hotels would be desirable. Candidates must be immaculately presented, possess strong customer service skills and be able to abide by procedures set by the managing agents. Please submit your CV along with your application. If you have not heard back from us within 14 days then you should assume you have not been successful.