Team Member - Call Handling

Smart 10 ltd ,
Hitchin, Hertfordshire
More Details
Job Type: Full-time
Salary: £19,000 per annum

Overview

Job Title: Team Member - Call Handling Salary: up to £19,500 per annum, depending on experience Location: Hitchin Hours: Full time- Mon-Fri 9am-5pm Job Responsibilities: Providing excellent customer service Taking calls from customers Arranging engineers call outs Corresponding to other branches to solve breakdown quires Administration duties including contacting customers for purchase orders Skills/Experience Required: Experienced Call Handler, who is confident dealing with a high volume of calls Superb telephone manner and excellent communication skills but written and verbal Experience of meeting KPI’s would be an advantage Passionate about providing great customer service. Should you be short listed for this position, a member of the Smart10 team will be in touch with you in the next five working days. Good luck with your application Smart10 Ltd is a "Multi Award Winning" and Independently run recruitment consultancy which specialises in supplying both Permanent and Temporary positions across all Business Support roles. Smart10 have become renowned as one of Hertfordshire's most dynamic recruitment companies. As a business, we won the Judges Award in 2012, Best New Business Award in 2013 and 'Business Person of The Year in 2016 at The Hertfordshire Business Awards, for being the most "promising" and "innovative" company within Hertfordshire. The Smart10 Group recently also scooped the Award Winning Title of 'Most Inspiring Business Woman’ at The National 'Best Business Women Awards’ in October 2018 We are proud to work with a leading number of blue-chip companies as well as smaller SME’s throughout the region. The smart10 team are an energetic and smart team of highly experienced and professional recruitment consultants who are committed at exceeding both our candidates and client’s expectations

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