Helpdesk Manager - Workday Implementation

Managed Solutions ,
London, Greater London
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Overview

Helpdesk Manager - Workday Implementation We are looking for a People Portal and Helpdesk Manager to work on a market leading Workday Implementation for one of the UK's largest multi-media organisations. You will be integral to their change and transformation HR strategy, which has UX at its heart. With a clear focus, next generation vision and some incredible in-flight digital evolution you will be a core member of this team. This two-year programme will ultimately change the way people contribute to the success of the business. The Workday technical and functional team will play a critical role in enabling the people experience transformation. Commencing in March 2020 we will begin with the journey to design, build and implement a new unified digital employee experience across the business which will be underpinned by the very best technology including Workday. The People Portal and Helpdesk Manager is a crucial role reporting to the Director of Experience and Solution Design, which will join early in the programme to establish an understanding of current systems, processes, programme principles and overall objectives. You will also lead some thinking around how to bring together systems into a global People Portal, including provision for a helpdesk and leveraging digital to realise the future-focused people strategy. You will support early planning activities, develop and deliver a comprehensive strategy and associated plan that will inform the cohesive implementation of our transformation and alignment of all future state people systems and services within an inspiring and engaging portal framework. To be successful in this role, you will need to possess knowledge of cross functional HR and digital people solutions and will have taken a lead role in similar transformation programmes. It will be important for you to have developed a good understanding of people portal and helpdesk systems as well as employee experience-led design. You will be required to develop excellent relationships across all streams of work within the Programme and in our markets. As the portal and helpdesk will be core components of the future Digital People Strategy, you will need to work collaboratively with HR, IT, Target Operating Model (TOM) and Change Teams, as well as Functional Workstream Leads, and SMEs. You will also work closely with the Employee Experience Lead from the Consulting Partner, who will take a lead role on the configuration of Workday to meet requirements and business aspirations to adopt an employee experience-led approach. The employee experience principles will remain consistent across all of the People systems and your role will include ensuring continuity through to the portal and help desk solutions. This is an exciting time to be part of a game changing Workday implementation for a client who sets the industry at and is proud to do things differently. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants. This job was originally posted as www.totaljobs.com/job/89861017

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