Product Features
Blog
Contact Us
Sign In
Bolt Burdon Kemp
,
London, Greater London
Support Team Manager
|
|
Job Type: Full-time |
|---|
Overview
We are a Legal 500 Top Tier firm specialising in personal injury and clinical negligence. We at Bolt Burdon Kemp are committed to helping people who have suffered serious and life-changing injuries. We are passionate about making Bolt Burdon Kemp the best place to work. Other information An excellent opportunity has arisen for a Support Team Manager. Your role will include: Managing and overseeing the firm’s busy support team; Manage operational changes within the team; Working closely with the firm’s Practice Management Team to ensure our people are fully supported; Setting up and executing good training practice for the team; Creating and managing the administrative policies to ensure that the office runs efficiently on a day to day basis. You will ideally have previous experience managing a Front of House team (relevant experience within a law firm or professional services is preferable, but not essential); have excellent organisational, leadership and management skills. You must have first class customer service skills and the ability to work under pressure, along with a proactive approach and a can-do attitude; have good social skills and personal presentation and a high standard of written and verbal communication with good attention to detail; have the ability to work towards short deadlines; have the ability to problem solve; have excellent communication skills, be an exceptional team player, enthusiastic, motivated, hard working. Your hours will be flexible between the core period of 7.45am-7pm (on a rota basis), with occasional weekend work. In return, we offer the opportunity to excel by providing training, support, supervision and responsibility to match experience. Our working environment is demanding, friendly and very flexible. Apply If you are interested in the role and would like to join us, please visit our careers page and complete our online application form.