Support Analyst - Junior, graduate

Polar Recruitment ,
Chertsey, Surrey
Salary: £19000 - £20000 per annum + + 15% bonus

Overview

Junior Support Analyst Up to £20,000 per annum Working within one of the best known and admired brands in the world, you will join as the Junior Support Analyst . This role would ideally suit if you are a graduate, school leaver or if you have some experience within the IT support or helpdesk profession. As part of an expansion, this new role will involve performing fixes on support issues logged via email and responding to user queries and help requests - escalating issues to other IT specialists as required. Support Analyst skills & experience: Basic Knowledge of hardware and software. Knowledge of the latest IT and software trends. Knowledge of support software Knowledge of Microsoft Office. Understanding of SQL & Databases. Understanding C#. Advantage - Experience with, or knowledge of the E-commerce Platforms. Support Analyst salary & benefits: Basic annual salary depending upon experience 25 days annual leave Up to 15% discretionary performance based bonus per annum Defined Contribution Pension (up to 4% employee, up to 8.5% employer) Permanent Health Insurance 4x Life Assurance £35 per month Flexible Benefits allowance, e.g. gym, travel insurance, life assurance, health assessment, dental insurance, etc. If this Junior Support Analyst role is of interest then please apply now. This job was originally posted as www.cwjobs.co.uk/job/89961825