IT Support Engineer

YourRecruit Ltd ,
Crawley, West Sussex
Salary: £16000 - £19000 per annum + pension, travel, bonus scheme

Overview

Are you looking to start you career within IT Support? A fantastic new opportunity to work as a 1st Line IT Support Engineer , for an industry leading company within the Aviation sector who are offering career growth as well as excellent benefits such as Pension, Travel, Bonus Scheme events and more As the 1st line IT Support Engineer, you will also be involved in project and installation work, based in or outside the UK, making this an exciting, varied role The 1st Line IT Support Engineer responsibilities: Work as a member of the Support Team Provide first port of call for internal and external users Log calls from phone and email Follow troubleshooting guides and procedures Escalate issues following the Support Desk processes What is required for the 1st Line IT Support Engineer: Excellent Customer service and communication skills Excellent telephone manner Logical approach to problem solving Excellent knowledge of Microsoft Office products Ability to monitor tasks and follow up where appropriate Knowledge of Microsoft Windows operating systems The technician is expected to have a willingness to drive/travel for on-site activities, which will include support, project and installation work. This may be in or outside the UK. This is a great opportunity to progress and leave your stamp on a vibrant, established business who are constantly looking to connect dynamically to their market. Due to the amount of CVs we receive we will only be able to contact you if your application is successful. YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. YourRecruit Limited is acting as an Employment Agency in relation to this vacancy. This job was originally posted as www.totaljobs.com/job/89626233