Software Support Analyst

Macmillan Davies ,
Woodford Green, London, Greater London
Job Type: Full-time
Salary: £27,000 per annum

Overview

Software Support Analyst The role of Software Support Analyst would be reporting to the Consultant and Support Manager and working in a Large team. The Software Support Analyst will be a key member of the Customer Support Team providing telephone and email support to customers. Your duties will include Supporting the Implementation Consultants and help run selected payrolls Resolve incoming cases, manage group resources and ensure customer expectations are met Primary contact, trusted advisor for services and software customers The role is working for a company with massive growth plans, previous experience of processing payroll, system implementation and strong IT skills would be highly desirable.