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Rark Solutions ltd
,
Maidstone, Kent
Customer Service Advisor
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Job Type: Full-time |
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Salary: £16,500 per annum |
Overview
I have an exciting new role for a trainee customer service advisor to join one of Europe's leading mutual insurance groups in the Maidstone area The Claims Assessor will be responsible for the following: Completing inbound and outbound Customer Service requests, claims and calls Receiving and uploading claims forms and keeping Customers informed of progress Completing and assisting with Administration tasks to support claim handlers Ensuring system records are kept up to date and Customer activity is recorded accurately Adhering to legal requirements, industry regulations and quality standards as set The ideal Candidate will have: Call handling skills Great organisation High attention to detail Excellent verbal and written communication skills The working hours for this role are Monday-Friday 9-5 (36.25 hrs a week) and includes great company benefits. If you have the skills to be a Claims Assistant and are looking for a new challenge give me a call today