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Matt Burton
,
London, Greater London
Service Advisor
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Job Type: Full-time |
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Salary: £20,000 per annum |
Overview
Our client, a leading car manufacturer are currently looking for a Service Advisor to join their business based out of their Croydon Dealership. As a Service Advisor you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You will also be responsible for keeping customers informed and making sure work is completed on time. This role would be ideal for an experienced Service Advisor , however we are open to anyone with strong Customer Service skills and an interest in the Automotive Industry. About the role Taking appointments from our lead qualification team Meeting and greeting customers (walk in/appointment) and arranging vehicle maintenance Discussing various options available to customers working within the lines of their needs and budget Go over repair options & costs with customers making sure they understand what is required and why Speak to customers over the phone and F2F Giving an honest, transparent sales experience Meeting or exceeding targets based on sales and customer satisfaction Upselling additional work or service plans Delivering excellent service at all times making their experience enjoyable and memorable About you Have excellent customer service ability and the desire to sell Hold a full UK driving licence Thrive under pressure Have a desire to succeed About the company Excellent basic salary and bonus scheme Bonus based on sales, customer service and add-ons Ability to progress through internal promotion Excellent benefits package, including pension, healthcare, and car leasing schemes Flexible progression based on your career aspirations Manufacturer based training About our client Our client is a leading car automotive dealership in the UK specialising in Japanese brands, they currently employ over 500 people across 11 retail dealerships and are looking to expand even further. What’s next? If you’re an automotive professional looking for a role with realistic career progression within a business that promotes positive change and development, then this is the role for you. Apply online now or contact our Recruitment Team to find out more