Call Handler - Rayleigh. Temp-Perm, Immediate Start

Call Handler - Rayleigh. Temp-Perm, Immediate Start £8.50 per hour I am keen to speak with candidates local to the Rayleigh area who have previous contact centre experience or experience working within a Customer Service role (office based). Duties will include: Speaking to customers who are behind on their payments to put in place a plan to bring them up to date Managing overdue accounts in a compliant and customer focused manner Using the in-house database to keep up to date records of each customer contact Responding to customer enquiries over the phone and email The successful candidate: Great telephone manner - professional and personable Calm under pressure - speaking with customers who may be distressed and resolving these calls in a customer centric manner My client have a great culture, they encourage staff to be proactive coupled with a light management touch - You are given the autonomy to manage your day working in a fun team environment. Full training and ongoing support will be provided. Initially salary will be £8.50 per hour 37.5 hours per week - Monday-Friday with 1 in every other Saturday morning required Free parking on-site Further questions before hitting apply? Call the Huntress Chelmsford branch number and ask to speak with Kate. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.