Customer Service Advisor

Cordant Contact Centre ,
Bristol, Bristol
More Details
Job Type: Full-time
Salary: £17,000 per annum

Overview

Role: Customer Service Advisor, Permanent Hours: 37.5 hours a week, Monday to Friday Salary: £17,000 What's in it for you? Salary £17,00.00 (pro rata) 37.5 hours per week We offer all employees 25 days holiday (pro rata), an excellent pension scheme and the opportunity to go into the employee share plan. You can also choose to take advantage of a range of flexible benefits, including subsidised gym membership of our on-site gym. We have a modern newly refurbished working environment and offer great opportunities for career development. What's involved in the role? Daily customer interactions are the key function of this role. Reporting to a Team Leader, each Customer Service Representative is responsible for responding to the day-to-day customer service activities and committed to delivering a high quality service with the aim of ensuring high levels of customer satisfaction. Who are we looking for? We really believe that a 'can do' attitude and bags of potential are just as important as knowledge and work experience. Passionate about great customer service? You naturally put yourself in the customer's shoes and you're constantly thinking about the customer experience Great with people? You're an approachable team player who can also work independently. You have great communication skills and love to create new working relationships. Accuracy driven? You're a devil for the detail and get tasks right, first time and to the deadline. Results Focused? You have a track record of achieving results through being motivated and effective in a role. The next stage of the application process will be an Assessment Centre. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining and developing a diverse workforce where employees feel valued, respected and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes. As a global organisation, with an increasingly agile workforce, we're happy to consider flexible working arrangements. All successful candidates will be required to undergo the Computershare Pre-Employment Screening Process before commencing employment. Employment will be subject to satisfactory clearance on background checks including Identification, Passport Validation, Finance, Qualification, Employment / Personal referencing and Criminal Record Basic Disclosure checks. Cordant People are an equal opportunities Employer Cordant Group is an equal opportunities employer

People also viewed