Welfare Benefit Officer

North Star ,
Stockton-on-Tees, Durham
More Details
Salary: 23k to 32k (per annum)

Overview

Welfare Benefit Officer 35 Hours per week Salary Range £29,442 to £31,207 per annum Essential Car Allowance Office Base - Stockton or Barnard Castle COVID 19 You will be a key member of the housing team and work alongside one other, very experienced Welfare Benefit Officer. We will tailor an induction to enable you to join the organisation, and settle in, during these extraordinary times. We are ensuring that we remain connected during this period and you will check in with your manager and co-worker daily and your team once a week. During the current, national restrictions, we will need you to deliver a full service from your home. We will provide you with the equipment needed to deliver this. What is North Star? North Star is a group of housing associations operating across the North East and North Yorkshire. We build and rent high quality affordable housing to meet a variety of needs, including 650 units of specialist supported housing. We are committed to creating homes and building futures as well as investing in people at every level. Polaris, also called the "North Star" is a constant in the sky. It's more than just a single star; it's a natural beacon that's been used to navigate for centuries. It provides direction to those who are lost and without any other form of conventional navigation. Stars shine, and we look to them for guidance and inspiration. Our organisation is full of North Stars'. Bright people who sparkle, achieving great things, and rising stars who shatter expectations, raise the bar and are great to be around. What is good about working at North Star? We are growing, leading the way with new approaches and thriving as a business. We were voted No 1 landlord 2018 and No 2 in 2019 ( 24Housing), and were the first Housing Association in England to attain Investors in People Platinum standard. We only employ exceptional people, and invest significantly in the development of everyone. People are at the centre of the business, supported by a culture of relational leadership where everyone has a strong voice and influence. What are we looking for? We are seeking a highly motivated individual with a passion for delivering excellent customer service. You will have an excellent knowledge of the in work and out of work Benefit System. You will work with the Housing Team to effectively manage the roll-out of Universal Credit by providing advice, support and guidance to our customers for all Welfare Benefits. Experience of the income maximisation and the benefit appeals process would be advantageous. You will be able to demonstrate your ability to contribute to a high performing team and have a good understanding of partnerships and will be able to develop strong working relationships. In return we can offer you a supportive team culture, commitment to personal development and an organisation that values its staff. How do I Apply? Please submit your CV and supporting statement, which will need to be uploaded as one document, via the North Star website. All supporting documentation for this post can be found on our website. We only want to hear from people who are ambitious, driven and enthusiastic. If you require further information, please contact Diane Smith - Housing Manager on 07702 332315 for an informal discussion. We are keen to reflect the communities we serve and would welcome applicants from a broad range of backgrounds and experience. Closing Date for Applications is Monday 13 April 2020 We are managing the full recruitment process on line and through video connection. This job was originally posted as www.totaljobs.com/job/89963889

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