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Buchan and London Recruitment Ltd
,
London, Greater London
Bodyshop Manager
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Job Type: Full-time |
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Salary: £30,000 per annum |
Overview
Working from their state of the art body shop garage in West London our client are seeking a Operations/Office Manger to join their skilled, experienced and very successful team. Office Manager primary duties and responsibilities: Provide updates to customers with the status of their vehicle during the repair process. Open and close repair orders. Answer incoming phone calls, emails, and provide walk in customers with the highest level of service in a high volume, fast paced environment. Regularly communicate with customers, insurance companies and rental companies regarding estimates, repair orders, and documents. Bill insurance claims to ICBC. Outline the repair process for customers, schedule appointments, and coordinate replacement vehicles. Additional duties as outlined by management. Need to push for BSI certification and what ever that entails: generating relevant procedures, paperwork, and maintaining this status.