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Insero Recruitment Ltd
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Skelmersdale, Lancashire
IT Support Analyst
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Job Type: Full-time |
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Salary: £18,000 per annum |
Overview
We have a client looking for a new member to join their IT Support Team. Really interesting time for them and you as they’re going through a process to bring their Helpdesk back in-house, so you can help build and shape how the service is best placed to support their users. Most of your time will be a blend of 1st and 2nd line problem solving, where you’ll get the chance to be hands-on with all the technical toys. You’ll get access to training, both on the job and if required, external courses and certifications. In addition, the benefit of working closely with the Group IT Manager who will mentor and guide your career and professional development. Be really useful if you can show experience gained in a similar Helpdesk role, supporting: Office 365, Cloud and Infrastructure Technologies Windows OS, Server and Desktop Hardware build and support Telco Support (Fixed and Mobile) Familiar with Helpdesk Software (Knowledge of SysAid would be useful) Remote Support and Network Tools Any experience of supporting Sage accounting packages would be desirable, but not essential Drop me a line if you want to know more, if you have a CV then please include that too.