Scheduled Care Operations Manager

Scheduled Care Operations Manager Full Time: 37.5 hours per week Permanent Post - Agenda for Change Band 6 Salary£30,401 to £37,267 pa South Division based at Lanchester Road, Durham The North East Ambulance Service (NHS) Trust is seeking for a Scheduled Care Operations Manager position based in South division. The candidate must have a knowledge of Scheduled Care Operations, hold a Current full Cat UK Driving licence (the candidate must also meet group 2 medical standards) and be able to demonstrate the requirements outlined in the job description, in addition to continual professional development. Key aspects of the Operations Manager role include the following: Provide strong operational leadership and support to a team of operational Scheduled Care Team Managers. To deliver and improve upon the level and quality of patient care. Manage and monitor team and individual performance. Candidates should posses excellent written and verbal communication skills, and be able to demonstrate effective social skills gained from experience with dealing with the public. Candidates must also be able to demonstrate a positive approach to their own continuing personal and professional development and be able to provide evidence of this. The Trust values and respects the diversity of its employees, and aims to recruit a workforce which represents the communities we serve. We welcome applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity. We regularly assess our performance against the NHS mandated Equality Delivery System 2 framework. In Jan 2019, Stonewall ranked us as 58 th the top 100 employer. We are the only ambulance service to feature in the top 100 and also the highest ranked emergency service in the north east region. As an inclusive organisation we are taking action to support people from under represented groups such as Black, Asian and minority ethnic people, disabled people and lesbian, gay, bisexual and transgender people into employment. On the 2nd Wednesday of every other month we hold application and interview support workshops. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, please review the attachments on this advert for more info. If you require the application form in an alternate format please contact rec team for help NEAS have a Quality Strategy to ensure our services are safe, effective and provide a positive experience for patients and carers through a continuing program of Quality Improvement. Certain posts are subject to the Rehabilitation of Offenders Act amended in 2013. As such it may be necessary for an application to be made to the Disclosure and Barring Service to check for any previous criminal convictions. The Trust reserves the right to close vacancies before the published closing date or extend the vacancy where necessary. If a candidate is unsuccessful during the recruitment and selection process, you must wait 6 months before re-applying. PLEASE READ THE APPLICANT GUIDANCE NOTES BEFORE APPLYING