Customer Service Agent- Shift Patterns Required

Office Angels ,
Bracknell, Berkshire
More Details
Job Type: Full-time
Salary: £21,000 per annum

Overview

Customer Service Agent Shift Pattern Flexibility Required Permanent Bracknell £21,000 - £23,000 per annum We are very excited to be working with an international Automotive Technology business based in central Bracknell They are currently looking for a bright and passionate person to join their Customer Service Agent Team. You will be first point of contact for all customers and the team's primary goal is to connect customers with salespeople at dealerships. If salespeople are not available to chat, the team becomes responsible for gathering as much information as possible about the customer's request, and generating a new opportunity for the dealership. You will be an energetic individual with a flair for customer service as well as a passion for client communication. We are looking for graduates or someone who would like to kick start their career within Customer Service. The role is a permanent full-time position based from their current Bracknell office and your standard working hours are 40 hours a week over the following shift patterns : Shift Patterns Required 05:00am - 13:30pm 08:00am - 16:30pm 09:00am - 17:30pm 14:45pm - 23:15pm 22:00pm - 06:30am Responsibilities Handle a variety of customer chats, this can be up to x6 at any one time Perform other tasks as required, including tasks for other departments Review and critique other chats to ensure a high level of quality Call dealership as required to help find salespeople to take chats Candidate Requirements A typing speed of at least 45-50 WPM Strong written communication, including outstanding grammar, spelling, and vocabulary Familiarity with common application suites in a Windows environment Professional and courteous manner in handling chats in a variety of situations Flexible schedule, including the ability to work overnight and on weekends Punctual and reliable for scheduled shifts This exciting role will not be available for long, you will be working for an innovative and dynamic company that invest time and attention to their staff If you would like to apply for the role then please email Paige Harding on paige.harding office-angels.com or call . Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://candidate-privacy

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