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Rise Technical Recruitment Limited
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Radstock, Somerset
IT Support Technician
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Salary: £23000 - £28000 per annum + Progression, Training, Pension, Holiday |
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Overview
IT Support Technician Radstock, Bath, Somerset £23,000 to £28,000 Progression Opportunities & Development Pension 25 Days Holiday & Bank Holidays Excellent opportunity for an IT Support professional to join a growing business in a highly varied and interesting role offering great opportunities for progression and development. Established over 40 years ago this company has multiple sites across the UK and is revolutionising the way businesses, local authorities and general consumers are communicating with each other. Primarily focused around manufacturing, .com and delivery, this organisation understands the importance of looking after the environment as well as the staff that work with them Through continued growth they are looking for an experienced IT Service Desk Analyst to join their busy team. In this role you will be join a collaborative, busy team providing proactive and reactive support, fast responses to inquiries and resolve tickets as they come in. The ideal candidate will have previous experience working in a service desk environment and within an ITIL Framework. Customer facing experience is beneficial. This is a fantastic opportunity to join an industry leading business offering a great progression pathway while working in a highly varied, interesting position. The role: To provide second line desktop support to company users across multiple locations Ensuring that a high level of customer service and support is provided Troubleshooting network, hardware and software issues Maintain and audit inventory of hardware and software Provision and deployment of new joiner accounts, hardware and software The person: Experience working in a Service Desk/Help Desk Support area, preferably within an ITIL environment. A strong desire and focus on continued improvements and personal development. A genuine interest in IT - keeping up to date with current industry trends and emerging technologies and best practices. Experience with all Microsoft desktop operating systems and office suite. Live a commutable distance from Radstock Reference Number: RTR91697A This job was originally posted as www.totaljobs.com/job/89848545