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Travail Employment Group
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Wrexham, Clwyd
Collections Advisor
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Job Type: Full-time |
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Salary: £18,000 per annum |
Overview
Collections Advisor Permanent Monday to Friday 8.30am to 5.00pm Wrexham £18,000 - £19,000 per annum The Role: We are currently recruiting for a Collections Advisor to join a fast-paced team based in modern offices in Wrexham. The role will have elements of customer service based duties and you will work closely with the customer services team. Key Duties: Manager a ledger of 500 customers Provide day to day support in management of outstanding debt. Maintain accurate records of chasing activity. Provide excellent customer service to ensure positive client relationships. Respond promptly and completely to both client and internal enquiries. Answer inbound customer calls, resolve issues, complaints and queries. The Candidate: A track record of experience in customer service and/or collections. The ability to work in an open plan call centre environment. Resilient individual who can communicate effectively with all people from all levels. Good IT skills including Microsoft Excel. Self-motivated and a good team player. Sound decision-making. Systematic and methodical approach to work with the ability to prioritise tasks. Excellent problem-solving skills. The Company: Our client is a growing and successful business with over 25 years’ experience within their sector. They offer a wide variety of services and solutions across the UK and strive to invest into their staff and facilities. The Package: £18,000 to £19,000 per annum 20 days holiday bank holidays Contributory Pension Kitchen and breakout area Free parking To Apply This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within the next 7 days you have not been successful on this occasion and unless otherwise advised, Travail will keep your details on file and contact you with future relevant opportunities. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.