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MTrec Commercial
,
Newcastle upon Tyne, Tyne and Wear
Case Administrator
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Job Type: Full-time |
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Salary: £8.21 per hour |
Overview
The Company Our client is an established and successful organisation based in North Tyneside. They are currently looking for a Case Administrator to join their team on a Permanent basis. If you are interested and meet the person specification of the job role, please apply below. The hours of work: Monday- Friday 8:30am- 17:00pm. The Role Manage a case load of clients requiring attention Liaise with providers and clients to organise relevant needs Explain the benefits of services available Achieve targets set by employer To provide a quality service to clients Maintain good relations with referring parties Report and liaise with Senior Case Administrator/Team Leader/Manager as appropriate Encourage clients to attend for treatment Organise client treatments within a preferred timescale Comply with the Company’s Information Security Policy and all other Company Policies applicable to the role. The Person Ability to build strong customer relations Excellent time management skills Excellent organisational skills Excellent communication skills including telephone manner Goal orientated and target driven To be competent in the use of IT in the workplace Positive, 'Can do’ attitude at all times Flexible approach to work and workload Open and honest approach at all times Customer Focused (Both external and internal customers) Team player Supportive The Benefits Permanent opportunity Fantastic working environment Friendly working team Good access via public transport Opportunity to learn new skills