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GCS Associates
,
Ipswich, Suffolk
Internal Sales - Timber Merchant
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Salary: £30000 - £34000 per annum + fantastic bonus + benefits |
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Overview
Role: Internal Sales Negotiator / Account Manager Sector: Independent Timber Merchants Package: £30,000 - £34,000 Bonus (OTE: £40,000 - £45,000) Our client is a very well established Independent Timber Merchant supplying certified timber including: Sheet materials, Sawn Hardwood & Softwood, Carcassing, Flooring, Landscaping, Door Blanks, Cladding and Mouldings. Due to growth they are looking to recruit an experienced Internal Sales Executive from within the Timber / Merchant. Key Responsibilities: To follow up and file quotations issued to check competitiveness and to secure sales To provide feedback on pricing levels to Managers To maintain content and accuracy of sales daybook To assist with project tracking of potential business To answer all internal sales enquiries, advising product availability, delivery dates, transport schedules and product lead-times promptly and accurately To deal with customer complaints in a fair and reasonable manner to resolve problems quickly and satisfactorily for all parties concerned To proactively call nil spend/dormant/targeted accounts as requested by Management To respond to telephone sales enquiries, pricing in accordance with current guidelines, to maximize their profitable conversion to orders To assist in collecting cash from debtors, where this is appropriate To receive, examine, and link confirmation orders, advising any amendments necessary to originals To check and confirm dates and content of direct deliveries as they fall due To pass checked and confirmed direct deliveries daily to invoicing To liaise with suppliers on schedules for incoming goods for specific orders To liaise with the Transport Manager to advise customers of any alterations to delivery schedules To keep own price lists current and updated To assist in maintaining current and updated price lists and manufacturer literature at the branch To assist with periodic stock takes where required. Key Attributes: Proven knowledge of timber - sheet materials, soft wood and hardwood Customer focused with proven experience within an internal sales role (ideally within the timber sector) Good communication and negotiation Results driven Team player Detail conscious Personable Business focused Key Skills: Customer service experience Numerate Literate IT proficient (MS office) Strong sales experience Package: Starting basic of £30,000 - £34,000 dependent upon experience Fantastic company bonus scheme Company pension contributions & life assurance plan Generous holiday entitlement plus Bank Holidays For further information on this Internal Sales Executive role please apply online.