Client Services Coordinator

Client Services Coordinator Cold Meece, Staffordshire £18,000 Team Related Bonus Scheme Get Recruited are recruiting for a Client Services Coordinator to join our Client's experienced Client Services Team. As a Client Services Coordinator you will be joining a busy, varied team and will be processing all Customer vehicles in accordance with KPI requirements. THE ROLE Being a key player in the Action vehicle estimates to ensure a smooth operational process Ensure accurate pricing for Clients Liaise with the Inspection Teams to ensure consistency for the Customer Monitor vendor quotes Liaise with partners to establish best routes of repair Process the upgrade and downgrade of vehicles in accordance with Customer requirements Maintenance of accurate customer reports and information Monitor vehicles within the repair environment and ensure they are processed quickly and to required standard adhering to stock age profiles Monitor outstanding queries and take relevant action Administrative support and ad hoc duties as require Maintaining a tidy and professional working environment, with a special emphasis on health and safety and ISO YOU Experience in a Client Solutions environment not essential, but beneficial Experience communicating with customers, via telephone and email in a professional and proficient manner Strong planning and organisational skills with a keen eye for detail A positive and amenable character in challenging situations An excellent team player but also able to use initiative and work alone Have a flexible approach to the changing demands of the role Proficient in Excel and Outlook Experience in Transport planning desirable Knowledge of Navision would be advantageous but not essential BENEFITS 30 days annual leave (inclusive of Bank Holidays) Benefits and reward scheme - discounts from 100s of top retailers (reloadable discount card, instant vouchers, cash back) Progression opportunities Achievable team related bonus Get Recruited is acting as an Employment Agency in relation to this vacancy.