Client Services Coordinator

Are you looking for a new position? Proactive Personnel Ltd are currently recruiting for a Client Services Coordinator to start working for our prestigious client based in the Stone area. This is a temporary to permanent position and is available for an immediate start . The Job Role: The suitable candidate must be able to: Action vehicle estimates to ensure a smooth operational process Ensure accurate pricing Liaise with the Inspection Teams to ensure consistency for the Customer Monitor vendor quotes Liaise with partners to establish best routes of repair Process the upgrade and downgrade of vehicles in accordance with customer requirements Maintenance of accurate customer reports and information Monitor vehicles within the repair environment and ensure they are processed quickly and to required standard adhering to stock age profiles Monitor outstanding queries and take relevant action Administrative support and ad-hoc duties as required Maintaining a tidy and professional working environment, with a special emphasis on health and safety and ISO. Experience/Requirements: Able to communicate with customers, via telephone and email and in a professional and proficient manner. Strong planning and organisational skills with a keen eye for detail. A positive and amenable character in challenging situations An excellent team player but also able to use initiative and work alone Have a flexible approach to the changing demands of the role Proficient in Excel and Outlook Experience in Transport planning desirable Knowledge of Navision would be advantageous but not essential How to Apply: Call the Stoke office and ask for Ryan