BSS RECRUITMENT
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Bedford, Bedfordshire
TELEMARKETER
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Job Type: Full-time |
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Salary: £9.00 per hour |
Overview
We are looking for an enthusiastic Telemarketing Representative to contribute in generating leads and renewals for the company on a temp to perm basis. You will be responsible for creating leads over the phone and maintaining good customer relationships. You must be an excellent communicator and have superior people skills, also comfortable presenting company services over the phone, as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business. Responsibilities Contact potential or existing customers to inform them about company services and renewals Answer questions about the company services Ask questions to understand customer requirements Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the company’s reputation Keep records of calls and note useful information Requirements Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs and telephone systems Ability to learn about the services and describe / explain them to prospective clients Excellent knowledge of English Excellent communication and interpersonal skills Cool tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints Salary: £9.00 per hour - Temp to Perm Role Location: Bedford