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Mercer
,
Norwich, Norfolk
Client Accounts Technician
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Job Type: Full-time |
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Overview
Client Accounts Technician What can you expect? Fantastic opportunity to join a leading, global Insurance Broker, within their Fiduciary department. To succeed in this position, you will be highly numerate with a demonstrable track record in accounting related work and thrive on being able to resolve complex queries. An excellent communicator, you will also enjoy building and developing strong working relationships with clients and/or insurers, be comfortable working with MS Excel and adept at managing a varied and demanding and complex workload. What’s in it for you? A competitive starting salary to plus a comprehensive benefits package to include; generous pension scheme, employee assistance programme, career mobility, employee network groups, volunteer opportunities, and a number of other programmes. We also support continued professional development and where appropriate will assist you in obtaining industry specific qualifications relevant to your area. Marsh also offers a flexible benefit scheme to allow you to select benefits that are most appropriate for your lifestyle and personal circumstances. For example, these include options to buy additional days’ holiday, dental, travel and personal accident insurance, together with a number of staff discounts available in the retail and leisure sectors, such as discounted gym membership. We will count on you to: Work on account reconciliation and ledger management. Raise and send payment requests. Investigate and resolve any unmatched cash issues/financial exposures. Undertake Credit control activities. Work out different tax/commission rates. Act upon payment conditions and deadlines as appropriate. Develop strong working relationships with internal and external stakeholders. Manage routine but also thrive on investigative work and problem solving activities. Develop an understanding of 'end to end’ activities, or 'the bigger picture’. Have strong I.T skills and be able to quickly learn and adapt to accounting software. What you need to have: Previous accounts/credit control experience within a similar (ideally accounting/insurance related) role. Experience to ideally include (but not limited to), areas such as; balance sheet and/or profit and loss, receivables/debtors and sales ledger management. Good level of education with clear strengths in Maths/Finance/Accounting/Business related subjects. Strong numeracy skills, with demonstrable experience of working with figures. Proven track record in handling and resolving complex customer queries in a financial setting - strong problem solving skills absolutely essential. Excellent prioritisation skills with the ability to deal with conflicting demands. High level of accuracy with impeccable attention to detail. Good working knowledge of MS Excel.