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Connect2Kent
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Dover, Kent
Support Assistant with Minute Taking exp - Children's Centre
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Contract Type: Contract |
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Salary: £8.50 per hour |
Overview
Connect2Kent are looking for a Support Assistant based in Dover to work in a busy Family and children centre. You will act as the first point of contact for all visitors coming into the centre, so good customer service is essential. Main duties and responsibilities: Produce all types of documents, drafting routine correspondence on behalf of the service, and tracking responses to correspondence and other paperwork within appropriate timescales. Act as a point of contact for the team, dealing with queries and complaints, assessing the nature of telephone calls, referring them to the appropriate person without referral to the manager where possible. Receive visitors in a courteous, prompt and efficient manner, in order to ensure that staff, service users and members of the public who contact the Unit are dealt with efficiently and consistently. Maintain and monitor office systems, including the database and electronic filing systems, checking that key documents are included and pursuing any missing documents. Support the day to day clerical and administrative functions of the service, in addition to the monitoring of emails and telephone messages for appropriate team members. Arrange and coordinate a range of meetings on behalf of the service, electronically dispatching the relevant documents in advance of the meeting and fully maximising the use of IT equipment to record meetings for internal, multi-agency and client meetings/conferences as and when required to do so. Ensure that meetings run smoothly and action points are followed up. Update, modify and retrieve data on computerised systems using the appropriate software, preparing standard and non-standard reports, cross checking data held on different systems to ensure accuracy. Requirements; An enhanced DBS check is required for this post if successful at a cost of £54. You will be required to register at our office in Kings Hill, West Malling if successful. Connect2Kent is an agency acting as an employment business and as an equal opportunity agency. Due to the urgent nature of this position, please respond to this advert online in the first instance. If you do not hear from us within 48 hours, please assume that you have been unsuccessful for this role. Close date - 10/03/2020 Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.