Server Support Technician

Server Support Technician Bristol £Competitive Salary Realistic Progression Opportunities Technical Training & Development Award Winning Employee Share Plan Company Pension Flexible Working Hours 25 Days Holiday Excellent Working Culture Are you looking to get your foot on the IT support career ladder? If the answer is yes then this might be the opportunity for you… Computershare UK is a global organization specializing in the financial administration of companies that operate on the stock market. With over 15,000 employees worldwide we are the market leaders in our field. This role offers an excellent chance to join our IT support & operations team with realistic opportunities to progress your career. The role is office based at our European headquarters in Bristol. We operate within core business hours providing out of hours support via our on-call function Job Role Providing 2nd and 3rd Line support to Business escalated via the ‘Service Now” system Ensuring all Server Systems are available and meet with Company requirements. Maintaining logical and physical security measures where appropriate. Maintaining systems both hardware and software. Ensuring hardware and software fault calls are placed, managed and resolved according to relevant maintenance contracts and in line with problem management processes Building pro-active and constructive professional relationships with other teams and departments Day to day support of Microsoft Server Platforms and MS Products (Windows 2000, Windows 2003, Active Directory, Exchange 2000/2003, SCCM, ISA Server) Day to day support of Linux Server Platforms Providing support to POC and deployment activities Providing out of hours cover according to stipulated rotas Essential Skills & Experience Outstanding skills working with Xenapp and VDI environments Experience with Cisco UCS environment Multiple years’ experience supporting day-to-day Microsoft Windows Server platforms and products (Windows Server 2008/2012, Active Directory, Exchange 2007/2010, ISA/TMG Server), Citrix, VMWare, Lync 2010, Faxination, Windows Clusters as well as Computershare in-house applications. Experience supporting Linux environments, Redhat & Debian. Diverse in depth technical knowledge and appreciation of Windows Servers, Hypervisors, SCCM, Exchange, Storage, SANs Experiencing working with Nutanix products. Able to work with both technical and those with limited understanding of technical concepts Excellent stakeholder management and communication skills (both verbal and written) Ability to manage multiple change work streams, often across many technologies Strong accountability and results-oriented, with ability to set priorities independently, provide follow-through, and meet objectives Understanding of ITIL v3 processes and functions Working for Computershare We pride ourselves on offering continuous training & development along with career progression opportunities for all employees. We also offer 25 days holiday, excellent pension scheme, shareholder incentive plan, on-site subsidised gym and a flexible employee benefits scheme which also includes the option to buy additional annual leave. Our UK headquarters are in Bristol where we employ 2000 people in a Pavilion complex with a rural backdrop. Our building was recently granted listed status by Historic England for its energy efficiency, outstanding design and working environment. All successful candidates will be required to undergo the Computershare Pre-Employment Screening Process before commencing employment. Employment will be subject to satisfactory clearance on background checks including Identification, Passport Validation, Finance, Qualification, Employment / Personal referencing and Criminal Record Basic This job was originally posted as www.cwjobs.co.uk/job/89834669