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Spectrum Recruitment
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Milton Keynes, Buckinghamshire
Sales Support Specialist
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Job Type: Full-time |
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Salary: £21,000 per annum |
Overview
Our international client is looking for an experienced Sales Support candidate for their Milton Keynes office. You will have excellent customer service and administration skills and have worked in a sales environment. A French speaker would be desirable but not essential. Duties and Responsibilities: Complete, manage and communicate out all set-up forms Transmit orders and resolve any issues Manage customer issues with Order Entry Team processes relating to new orders Pricing correction and communication with Sales and Customer Confirm product supply and availability Transmit order to warehouse for fulfilment Follow up on order status to ensure orders ship on time Provide shipment tracking - upon request Communicating with Supply Chain and Logistics on product ETAs and availability Proactive communication with sales and the customer on any product delays/issues Investigating RMA’s and discrepancy claims Support Accounting on related invoice or credit issues Maintain written SOPs and SLAs for assigned sales operations Hours are 9am - 5.30pm (can be flexible) Salary is £21K - £28K depending on experience. To start as soon as possible.