Technical Business Analyst

About PwC We’re one of the world’s leading professional services organisations. From 158 countries, we help our clients, some of the most successful organisations on the globe, as well as its most dynamic entrepreneurs and thriving private businesses, to create the value they want. We help to measure, protect and enhance the things that matter most to them. Assurance Assurance is a dynamic place to be right now, and the variety of opportunities on offer is unprecedented. It’s work that really does matter. It matters for businesses, governments and society at large. Our team provides confidence on the most complex decisions companies have to take and this provides a wealth of opportunities to everyone who joins us and works with us. The skills we look for in future employees All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships. Learn more here uk/careers/experienced/apply Diversity We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate. Learn more here uk/diversity Job Description : A career in Client Implementation and Execution, within Client Service Support services, will provide you with the opportunity to help our clients transform their customer service and engagements from cost centres into revenue generating businesses across all PwC lines of service. In joining, you’ll help clients develop and implement a customer service and engagement strategy that is aligned with their customer experience strategy, enhancing customer engagement while lowering costs, and optimising operations to ensure they are getting the most value possible. Who we are PwC’s Operate business delivers large operational and managed service solutions for clients to meet regulatory, risk and compliance challenges. With over 1,200 staff deployed on large implementation and execution programmes, Operate brings together top talent with a distinctive mix of knowledge and skills. We support clients in the delivery of large scale operational programmes and managed solutions. We deliver our client work from a range of locations, providing our clients with cost-effective delivery, access to subject matter expertise and operational excellence disciplines for some of the biggest brands worldwide. Base Location Belfast The role will be based in Belfast, however as a result of the wide variety of clients and projects, you may be asked to work in other locations and beyond, sometimes at short notice and sometimes over lengthy periods of time. Your desire and ability to do this will be discussed as part of the recruitment process. Candidates who are unable or do not wish to work on projects in other locations will still be considered. Job Description As a Lead Technical Business Analyst, you will be able to effectively and efficiently manage the definition, analysis, delivery and maintenance of business, project and system requirements. You will also support transformation and change projects for our clients, who are predominantly within the financial services sector. As projects are typically carried out on client sites, our team member’s work from local, national and international locations for the duration of client engagements. The responsibilities of each role will vary depending on client needs but will likely include Writing and designing process maps Preparing business requirements, documenting ‘As Is’ and ‘To Be’ processes and delivering process flows Assisting in the development and / or implementation of Target Operating Models Coordinating project input Defining reporting structures to management Formally documenting functions Writing process documentation Experience of making prompt and practical business decisions What is in it for you? As we’re responsive to client demands, your role will be varied and challenging, providing you with an opportunity to work with a wide variety of high profile clients. We’re also exceptionally passionate about providing you with the necessary skills, experience and training to help you develop both personally and professionally. You’ll therefore be included on our specific Operate training framework, tailored to match your skills, needs and career aspirations. Fully funded by us, you’ll complete externally accredited qualifications that will benefit you in the role you are working in. Our training programme is further enhanced through a variety of softer skills training sessions focusing on your relationships and leadership skills. In addition to the client projects and training, our employees are also rewarded with various other as part of your employment • Our dedicated internal Careers Service. • Competitive salary plus a potential discretionary bonus (performance related) • 25 days standard holiday pro rata, with options to increase this through your benefits package • A flexible benefits scheme that can be tailored to suit your (and your family’s) needs. Provision of a group pension plan with additional funding provi