Temp to Perm Transport Planner £22,000 - 24,000

Gi Group Recruitment Ltd Leeds ,
York, North Yorkshire
More Details
Salary: £22000 - £24000 per annum

Overview

We are currently looking for a Temporary to Permanent Transport Planner for our client in York. The post-holder will work side by side with planners, customer services advisors and the transport / driver team to deliver a customer focused, cost efficient and compliant service for the business. Core Responsibilities, Tasks and Duties - Work with the team covering an assigned planning desk, ensuring proper day to day routing of the fleet, daily communication with all drivers, and the provision of adequate weekend cover planned and displayed on drivers notice boards 8 weeks in advance. -Perform daily planning for the fleet of Trade, REL, Skips, Hooks, Bulk Haulage, Box fleet (single-lift), CYC bulky collections and sub-contractor management for 3rd party collections; securing booking slots and issuing daily work sheets as required. - Assist management of staff numbers and fleet availability, and to identify staffing issues and reportable incidents; escalating as needed to the Service Delivery Management. - Provide help, support and advice to new and existing customers, dealing with both incoming and outgoing customer queries and ensuring specific customer requirements are met at all times; including keeping accurate records of all communications and correspondence with customers and escalating when required to relevant Supervisor. Qualifications, Knowledge and Skills - Must have attended or be willing to attend an FTA Operator Awareness course at least every three years - Excellent interpersonal and staff training capability. - High level competence in IT / Software use (MS Office Purgo) - Exemplary customer service ethic and skill set For more details please contact the office on 01924 666224 Alternatively, you can apply by texting 'DRIVER' to 88802 We look forward to hearing from you soon Gi Group are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit https://uk.gigroup.com/privacy

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