Temporary to Permanent - Transport Planner

Gi Group Recruitment Ltd Leeds ,
York, North Yorkshire
More Details
Salary: £22000 - £24000 per annum

Overview

We are currently looking for a Temporary to Permanent Transport Planner for our client in York. The Transport Planner will ensure that services for their allocated desk is delivered in the most profitable and efficient way possible. The post-holder will work side by side with planners, customer services advisors and the transport / driver team to deliver a customer focused, cost efficient and compliant service for the business. Core Responsibilities, Tasks and Duties - Work with the team covering an assigned planning desk, ensuring proper day to day routing of the fleet, daily communication with all drivers, and the provision of adequate weekend cover planned and displayed on drivers notice boards 8 weeks in advance. - Be a point of contact for other Planners and Customer Services Advisors working under the assigned planning desk, ensuring adequate and evenly distributed workload. -Perform daily planning for the fleet of Trade, REL, Skips, Hooks, Bulk Haulage, Box fleet (single-lift), CYC bulky collections and sub-contractor management for 3rd party collections; securing booking slots and issuing daily work sheets as required. - Assist management of staff numbers and fleet availability, and to identify staffing issues and reportable incidents; escalating as needed to the Service Delivery Management. - Provide help, support and advice to new and existing customers, dealing with both incoming and outgoing customer queries and ensuring specific customer requirements are met at all times; including keeping accurate records of all communications and correspondence with customers and escalating when required to relevant Supervisor. - Arrange new-starter inductions for all new members of staff, agency workers and contractors. Qualifications, Knowledge and Skills - Must have attended or be willing to attend an FTA Operator Awareness course at least every three years - An in-depth understanding of compliance in relation to all transport related services. - An appreciation of the complexities of a multi-functional operation and a diverse and multi-skilled workforce. - Awareness of Health and Safety requirements, both statutory and Company. - Understanding of the systems used by the Company and relevant regulatory authorities. - Excellent interpersonal and staff training capability. - High level competence in IT / Software use (MS Office Purgo) - Exemplary customer service ethic and skill set - Proven ability to influence, empower and motivate employees. - Strong organisation and time management skills with the ability to work under pressure, self-motivate, and to use initiative under minimal supervision. For more details please contact the office on 01924 666224 Alternatively, you can apply by texting 'DRIVER' to 88802 We look forward to hearing from you soon Gi Group are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit https://uk.gigroup.com/privacy

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