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Care UK
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High Wycombe, Buckinghamshire
Receptionist/Administrator
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Job Type: Full-time |
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Overview
You You’re a caring person with a friendly manner and smart appearance. You’ve got experience dealing with the general public. Ideally, you’ll have worked in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you’re good at dealing with all sorts of people – face-to-face, on the phone or by email. You’re a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home. Your role As the first person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly and that the right team member is told of the arrival. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you’ll be responsible for general office duties such as helping with the payroll. As ‘front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career. As a Receptionist/Administrator at Care UK, you can look forward to: Competitive pay – we pay more than the average Fast-track career options, e.g. into management roles Quality training to develop your skills Flexible hours Bank holiday enhancements Stakeholder pension Childcare vouchers Free uniform Thousands of online and in-store discounts About Care UK We run over 120 homes and day clubs across the UK. We provide residential, nursing, dementia and end-of-life care for older people. As one of the UK’s leading care home providers, our goal is to help every employee fulfil his or her potential – with first-class training and support. Where you'll work Catherine Court is a modern, comfortable care home set in a quiet residential area of High Wycombe. Our friendly, experienced team provides nursing and respite care for older people, including individuals with Alzheimer's, other types of dementia and physical disabilities. At Catherine Court, we take a very person-centred approach to care – we get to know each resident individually so that we can create a care programme that's just right for them. The one-to-one and group activities that we organise are all tailored to residents’ interests too. The home has a very relaxed atmosphere which helps residents to feel safe and comfortable. The circular design of the home, with beautiful courtyard gardens in the centre, helps residents with dementia to find their way around and feel secure in their surroundings. We always have a very warm welcome for residents’ families and friends, and everyone in the team goes that extra mile to offer any support that relatives need. Care UK is committed to ensuring that it employs people with the right mix of talent, skills and potential and will assess every applicant fairly regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. Having a criminal record will not necessarily prevent you from working with us, it will depend on the nature of the role and background of any offence.