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Reed
,
Bristol, Bristol
Customer Service Agent
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Contract Type: Contract |
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Salary: £9.00 per hour |
Overview
Customer Service / Customer Care / Sales North Bristol £9.00 - £13.00 Reed Business Support are continuously seeking experienced Customer Service / Customer Care / Sales professionals who are keen to secure a new opportunity either on a permanent or temporary basis. • Answer telephone calls in a timely manner and enter orders appropriately • Order entry (received orders by phone, fax, email and I-Trade • Discuss any issues with Sales Representatives / VP Sales / Production Manager regarding orders and changing of existing orders • Communicate with customers regarding their order status • Communicate / proactively interact with customers addressing concerns or questions • Liaise with internal departments relating to any customer issues • Notify customer and Sales Representative if substitutions will be given or shortages have occurred • Order entry management – running sales reports, set new item codes • Greeting customers and other visitors • Answering, screening and forwarding phone calls • Taking and relaying messages • Dealing with queries from the general public and customer • Providing general administrative and clerical support • Receiving and sorting mail and deliveries • Maintaining the reception/front office area • All other duties as assigned If you have previous experience working within a customer service and/or sales background and seeking a new opportunity, please apply now or call and speak to Vanessa Otoo