Call Centre Agent

Gordon Yates Limited ,
London, Greater London
More Details
Contract Type: Contract

Overview

Call Centre Agent We are currently recruiting for several Call Centre Agents to start immediately. This position is situated in North West London. Please only respond to this advert if you're able to start work immediately. We cannot accommodate for notice periods or other prior commitments. Pay structure Rate: £8.50/hour for 3-month probation Raising to £9.00/hour after 3 months Regular pay reviews from then onwards. 28 days per year annual leave, plus 1 additional day per year, up to 31 days. Time and a half paid for bank holidays Bonus is based on attendance, quality and KPIs, but is subject to change. Shifts: 5 shifts per week (approximately 40 hours) Rotation: Mon - Sun - 5 shifts per week, on a rotation basis. 9 hour shifts with a 1-hour lunch break each day. Hours: Mon - Fri: 7am - 10pm Sat: 8am - 10pm Sun: 9am - 7pm Agents must be able to commit to full time and full flexibility including the ability to work weekends. Agents may not have leave booked or take leave within the first 3 months. Who will you be working for? As a Top 20 UK call centre business, our client has the depth of experience to offer a comprehensive range of options to businesses, each one designed to add real-time value business's service offering. What will you be doing? To answer inbound telephone calls from customers across multiple campaigns. Ability to work under pressure and achieve set campaign targets; About you Person Specifications Successful candidates must speak ENGLISH fluently with an understanding of Native Dialects. Excellent communication skills articulate and confident with great telephone manner. How to apply To apply for this position, please click on the 'Apply' button below. Not ready to apply, or have some questions first? Call or email me, Mehmet Yilmaz at Gordon Yates, to discuss in confidence. YOU MUST UPLOAD YOUR CV IN THE POP-OUT WINDOW TO BE CONSIDERED FOR THIS ROLE

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