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Clearline Recruitmentment Ltd
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Brighton, East Sussex
2nd Line IT Engineer
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Job Type: Full-time |
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Salary: £25,000 per annum |
Overview
Job Title: 2nd Line IT Engineer Salary : £25k-£30k per annum Location: Brighton Hours: Monday-Friday 8:00-17:00 or 9:00-18:00 Our client based in Brighton are a leading IT solutions and service specialist providing IT support predominantly medium sized businesses in the UK. In order to support the next phase of rapid growth we have a requirement for 2nd line IT Engineer who will provide the highest level of remote and on-site problem solving. The ideal candidate would have a minimum of 2 years' experience in a helpdesk support role looking for a new challenge and looking to develop their skills further. Responsibilities Technical Requirements Knowledge and experience in administering and troubleshooting the following products: Office 365 Azure Active Directory Azure including Virtual servers and Intune Azure Active Directory SharePoint Exchange 2010/2013/2016 Exchange Hybrid with 365 Windows 7, Windows 8, Windows 10 Windows Server 2012R2/2016/2019 Backup Solutions - StorageCraft/Acronis/Veeam Active Directory Firewall Configuration VPNs - IPSEC/PPTP/SSL DHCP, DNS, Group Policies Common desktop applications, Office 2010/13/16, Sage etc. Knowledge/experience of some or all the following is also an advantage: Azure Autopilot Exchange Hybrid with 365 (AD Connect) Understanding of SaaS, Iaas and PasS Working knowledge of server hardware, more specifically HP Proliant Hardware Knowledge of TCP/IP and packet analysis Working knowledge of RAID performance and benefits Switch configuration including VLANs and routing VOIP MS SQL Server administration VMWare/Hyper-V Requirements Experience in an IT helpdesk environment MSP experience / Multiple Customer experience Good customer awareness, ability to manage customer expectations Excellent problem-solving skills Effective communication skills and style, able to explain technical issues to non-technical users. Self-starter, self-motivated, team player Able to work under pressure and against SLA to a resolution Keen interest in technology and innovation A good understanding Driver preferable Benefits 20 days leave, plus bank Excellent Pension Excellent career progression For more information please contact Stacey Croucher at Clearline Recruitment.