3rd Line Support Analyst - Windows / Mac / PC, Web Server, Networking - London

Avantis Resourcing Limited ,
London, Greater London
More Details
Job Type: Full-time
Salary: £38,000 per annum

Overview

Office 365, Windows Server, Active Directory - Group Policy, Networking; TCP/IP, DNS, DHCP, daily basic switches, routers support. A 3rd line infrastructure engineer is required at a growing IT Support / MSP based in the heart of central London. Reporting directly to the Technical Director and Managing Director, you will be performing 3rd line support and admin tasks assigned to you as well as being involved with a variety of installation projects. The role will be split between the office in the West End and onsite at client locations in and around the capital. Above all you must be professional and experienced in a client facing role. You must have strong/advanced skills allowing you to administer AND troubleshoot in the following areas: Windows Server 2008 to 2016 (both setup and maintenance) Active Directory Group Policy Windows Deployment Services Office 365 administration and migration General hardware and networking knowledge TCP/IP, DNS, DHCP Firewalls, Routers and switches Great customer service skills Excellent written and verbal communication skills Prior experience working for an MSP would be a distinct advantage. Any Microsoft / Cisco or similar certificates hugely advantageous. Any Mac / Windows cross platform integration experience a plus. Good career prospects and benefits package on offer for the right candidate and this is an opportunity to join a fun environment with a friendly supportive team. Salary depends on experience. This position is located in the West End of London

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