Customer Support Advisor

Newman Office Personnel ,
Bishop's Stortford, Hertfordshire
Job Type: Full-time
Salary: £18,500 per annum

Overview

We are looking for a customer support advisor for our clients based in Bishops Stortford. First point of contact for customer when calling Providing outstanding customer service Providing support and product knowledge by calls and emails Liaising with suppliers and partners to resolve issues Resolve any complaints or problems Answering calls and queries Hit set goals, targets and KPI's Build rapport Confident telephone manner Monitor and respond to emails We thank you for your application - if you are successful and have the experience we are looking for regarding this role we will do our best to contact you within 48 hours. Unfortunately due to volume applications unsuccessful candidates will not be contacted however we do hold all cvs on file and should further suitable roles be available we will contact you again. By sending your cv to Newman Office Personnel you are agreeing to Newman Office Personnel representing you with this role and putting your details forward to our client.